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deliver automated yet human-like support with great accuracy & efficiency
Engagely.ai’s conversational AI platform helps transform customer experience by turning every single engagement into a delight with complete CX automation. The robust platform disrupts traditional request-response based systems with proactive customer journey management for improved business outcomes like never before.
Deliver truly multi-channel customer experience across industries
Revolutionary Conversational Banking Solution
Redefine Healthcare Support With Conversational CX
Automate Insurance Workflows for Augmented CX
Complete CX Automation For Finance
Transform Telecom Services With CX Automation
Personalized customer journey orchestration transforms complex communication workflows into the out-of-box CX
Understands the context:
Engagely’s intelligent virtual assistants (IVAs) understand the customer profile and stage in the customer journey.
Nudges the customer:
Customer journey management provides right nudge to educate, enable, and assist customers in taking right decisions.
Enables customer journey orchestration:
The easy-to-use drag & drop interface enables seamless configuration of the process flows in the form of a process tree at the back end.
Engages the customers in conversations:
Engagely understands customer messages through its proprietary conversational AI and drives engaging conversations with the help of multimedia.
Learns from customer responses:
Engagley’s AI engine learns from every customer interaction to make the next interaction a lot more meaningful and delightful.
Proactive customer engagement-first approach
“Engagely is redefining customer experience from reactive, discovery based experience to proactive and on-demand experience. It’s no more about how much time customers are spending on digital platforms, but it is about driving meaningful engagements that create superlative customer experience and business outcomes.”
Our social media bots provide instant support within the channels your customers already use and love
Use of Social media channels for communication is an integral part of people’s daily routine today. On the other hand people love the brand that provides them easy access to the channels they prefer.
Engagely.ai powers your customer experience with instant and informed support by automating messages for Facebook messenger.
Through Instagram DM automation, we automate your Instagram messages to deliver better customer support.
Build a WhatsApp business enterprise bot and engage with your customers on the go using WhatsApp AI Chatbot with appropriate and customized messages. Learn More
The LINE bot helps your customers reach out to you with their queries, make payments, share and play multimedia, and connect better with you.
Engagely.ai+Google My Business Messaging= Mighty Combination to intensify your customer support experience on your business profile.
AI-powered support for website
Redefine customer support experience by leveraging enterprise-ready conversational AI chatbot deployed directly onto your website. Further improve your website performance by providing real time 24*7*365 support with rich analytics and actionable insights.
Conversational engagements on mobile apps
Experience the power of conversational AI right on your mobile app! No more making your customers leave your app for further assistance. Resolve customer issues instantly by automating repetitive questions right and there on the mobile app by leveraging intelligent virtual assistants.
Kickstart the digital transformation of your business with Engagely's advanced AI based conversational CX platform
Faster Go Live With No Code Platform
Set up a fully functional AI Chatbot within a week with Engagely's transformative no-code platform.
NLP Based Intent Recognition
Advanced NLP based model empowers the conversational AI chatbot to identify multiple intents and solve complex queries effortlessly.
Real Time Data Processing
The AI chatbot processes live data and delivers richly personalized customer experience in real time.
Multilingual Capabilities
Language is no longer a barrier! Empowered with 120+ languages, our AI chatbot allows your business to explore wider geographies.
Omnichannel Presence
Establish a solid brand presence by setting up a conversational AI chatbot across various social media platforms.
24/7*365 Availability
Be it a Sunday morning or a late Friday night, the AI chatbot offers seamless cloud presence with vigilant and personalized customer solutions all the time.
Cloud Deployment On Preference
The AI virtual assistant can be deployed on cloud, on-prem or on a hybrid system, depending on your preferences.
Security
Enterprise-grade security and data privacy ensures that the business processes are set in accordance with the highest security regulations.
Out Of Box Integration
Integrate with industry-leading CRM tools, third party apps, and mobile apps that you already use. This is backed by solid cloud deployment that facilitates effective user data management.
Ready-to-use Industry AI models
Our industry-curated, pre-trained, and cutting-edge NLP models let you build and deploy your AI chatbot at lightning fast speed.
Latest from our blogs
ENGAGELY’S 2022 HIGHLIGHTS & THE WAY FORWARD TO 2023
January 4, 2023
Text automation success stories we are proud of
Enhanced Customer Engagement using WhatsApp Bot
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The client is a leading InsurTech platform to purchase life and general insurance products. The client focuses on introducing and delivering value-based, innovative, and competitive solutions for their customers....
Transforming merchant/distribution partners engagement using Conversational AI
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The first payments bank to go live with 410 branches and more than 25,000 banking points on day one....
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