Generative AI and Healthcare: Improving Patient Experiences and Outcomes

Generative AI is transforming healthcare by revolutionizing patient experiences and outcomes. This blog explores how AI enhances multichannel engagement, provides real-time insights, personalizes care, and streamlines processes. Discover the innovative ways generative AI is setting new standards in healthcare communication and efficiency.

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May 16, 2022

4 mins read

Unleash the power of Engagely’s Knowledge Base Builder for designing an effective knowledge management process

Discover the transformative capabilities of Engagely’s Knowledge Base Builder, designed to revolutionize your knowledge management process. Empower your team with a robust platform that streamlines information storage, retrieval, and updates, ensuring seamless customer interactions. Stay ahead in customer support with a dynamic knowledge base that adapts to evolving needs, enhancing efficiency and satisfaction.

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May 16, 2022

4 mins read

Multichannel vs. Omnichannel powered by Generative AI Engagement: What's the difference?

In the realm of customer engagement, the distinction between omnichannel and multichannel strategies is crucial yet often misunderstood. While multichannel approaches offer customers various touchpoints, each operating independently, omnichannel strategies integrate these channels into a cohesive, seamless experience. Powered by Generative AI, these approaches not only streamline customer interactions but also enhance personalization and efficiency across every touchpoint. Dive into our exploration to uncover how these strategies can redefine your customer engagement efforts.

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May 16, 2022

4 mins read

Scaling Language Models and Intent Entity Models: A Glimpse into Tech Marvels Landscape!

In the realm of artificial intelligence and natural language processing, scaling language models and intent entity models represent a significant leap forward in the quest for more intelligent and responsive systems. These advancements hold the promise of revolutionizing various industries, from BFSI to retail to healthcare and beyond. Let’s delve deeper into the fascinating world […]

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March 5, 2021

4 mins read

How AI Technology in Healthcare Can Enhance Patient Engagement and Care

Chatbots have gained a lot of fuss about being the ‘next cutting-edge’ thing for businesses for the right reasons. From opening an account in a bank to booking a table at your favorite restaurant, this, intelligent tool has become a must for any fast-growing business, no matter if it is just a start-up company or […]

February 22, 2021

4 mins read

Can the Healthcare Industry Truly Rely on Voice AI?

The decade has witnessed a complete transformation in people’s perspectives about voice technology. The voice assistants have been integrated into almost every part of people’s lives today and also the next decade of voice assistants is likely to observe as much change as the last ten years. According to Forbes, more than 50% of all searches […]

February 12, 2021

4 mins read

Can AI Chatbot Handle Healthcare with Care?

No wonder this year and the COVID 19 outbreak brought new challenges to the healthcare domain across the globe. Fortunately, AI has given a helping hand to the industry and is proven to be a blessing in these difficult times! Thanks to the AI-powered chatbots that are lately getting more responsive, accurate, smarter in multiple […]

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