Numbers speak louder than words
82%
Automation
40%
Reduced operational cost
52%
Increase in productivity
64%
Improved CX
Our solutions
Are bigger than your customer communication challenges
- Voice AI
- Chat Automation
- Email Bot
Human-like Experience With Voice AI
Automate end to end customer support by seamlessly integrating voice AI solution with your existing systems. Deliver life-like conversations in 100+ languages, wide range of dialects, speaking styles and emotions with Engagely voice bot. The automated speech recognition and response technology helps you drive instant, accurate & personalized customer support and engagements.
Self Serve-First Approach With Chat Automation
No more keeping your customers on hold! With CX automation, tap into the power of 24*7 customer support. Personalize customer support experience across the languages your customers speak and channels they love- be it social media channels, website, Google business messaging or mobile apps.
Let your customers get instant help with their queries with higher accuracy and efficiency without the need to interact with human agents. Address complex queries with smooth transition from the bot to the human agent if and when required.
Email Bot- Right from the incoming E-mail to closure response
Leverage the most powerful yet unexplored solution for customer support. With email bot, the entire process of reading thousands of customer mails, understanding context and sentiment, and then providing a tailor-made response to all the mails happens in a matter of seconds, without the involvement of a human agent.
Real Time Agent Assist powered by Gen AI
Our customers love us
Nothing sounds as wonderful as happy customers' words
Given the sheer magnitude of queries possible in a banking environment, it is a challenge to design a suitable solution – this was done well by the engagely.ai team. It calls for understanding the context and detailing – well done!
Anand Bhatia
CMO – FINO PAYMENTS BANK
It has been a pleasure working with engagely.ai– they bring in the skills and expertise required to deliver solutions at scale. Particularly impressed with the team working with SBI Life.
Vijayakumar Raghavan
VP – SBI LIFE INSURANCE
Engagely.ai offers a customized and powerful AI based solution that every corporate must have. We are using Engagely platform and now easily driving our team for Sales, Product information, Promotion, Process knowledge at their fingertips. We found engagely.ai as the right partner for chatbot development. Great work done by Engagely team!
Rakesh Vaghela
IT Head- HariOm Communication
To enable an easy digital journey to transact to our clients, Sanctum has partnered with engagely.ai platform to place in investment order requests. Engagely’s Live Agent solution has improved our client experience and reduced the time the team takes to respond and resolve queries. To top this, any new enhancement on the platform gets done very fast and hassle free.
Afreen Changani
Associate VP- Sanctum
Industries we serve
engagely.ai is transforming customer experience across industries
Banking
With Engagely, help your customers experience unstoppable, modern-day, and fast banking services
Finance
Enhance support and experience functions by automating and making them more efficient, accurate, and regulatory compliant
Insurance
Deliver automated contextual and real time support to your customers with end to end insurance journeys automation
Securities
Let your customers experience delightful experience at each stage of a customer journey in the securities services
Travel and Hospitality
Automate CX workflows and let your guests have hassle-free and world-class experience
Healthcare
Discover how CX automation can help you improve quality and efficiency of care
Ed tech
Open up new and better ways of communication for students, teachers, parents and professionals
Telecom
Exceed the ever-increasing demand for seamless connectivity, customized solutions, different range of products and services with Engagely CX automation
