Your Partner Through The Digital Age

Your Partner Through The Digital Age

Engagely NAVNxt for the Future Ready Revenue Cycle Management

An IVR maze without human intervention and the next big thing for RCM BPOs

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Numbers speak louder than words

82%

Automation

40%

Reduced operational cost

52%

Increase in productivity

64%

Improved CX

Our solutions

Are bigger than your customer communication challenges

  • Voice AI
  • Chat Automation
  • Email Bot
Voice AI
"voice ai"

Human-like Experience With Voice AI

Automate end to end customer support by seamlessly integrating voice AI solution with your existing systems. Deliver life-like conversations in 100+ languages, wide range of dialects, speaking styles and emotions with Engagely voice bot. The automated speech recognition and response technology helps you drive instant, accurate & personalized customer support and engagements.

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Chat Automation
Email Bot

Real Time Agent Assist powered by Gen AI

Meet the AI-powered expert helping hand to your Agents! The bot for agents empowers them with real-time support and information they need to resolve customer queries across chat, email, and voice. Thereby adding up to a significant boost in agents’ performance in the long term.
The virtual assistant reads or listens to every live conversation between the customer and the human agent. By accurately identifying the intent and sentiments with the help of generative AI, the bot further guides the agent with next-appropriate actions and right-fit recommendations. The agent assist maximizes the ability of customer support agents to handle more complex queries with improved average handling time (AHT). It helps you deliver a better agent and customer experience while improving overall contact center efficiency.
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"Real Time Agent Assist"

Our customers love us

Nothing sounds as wonderful as happy customers' words

Given the sheer magnitude of queries possible in a banking environment, it is a challenge to design a suitable solution – this was done well by the engagely.ai team. It calls for understanding the context and detailing – well done!

Anand Bhatia

CMO – FINO PAYMENTS BANK

Industries we serve

engagely.ai is transforming customer experience across industries

Banking

With Engagely, help your customers experience unstoppable, modern-day, and fast banking services

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Finance

Enhance support and experience functions by automating and making them more efficient, accurate, and regulatory compliant

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Insurance

Deliver automated contextual and real time support to your customers with end to end insurance journeys automation

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Securities

Let your customers experience delightful experience at each stage of a customer journey in the securities services

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Travel and Hospitality

Automate CX workflows and let your guests have hassle-free and world-class experience

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Healthcare

Discover how CX automation can help you improve quality and efficiency of care

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Ed tech

Open up new and better ways of communication for students, teachers, parents and professionals

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Telecom

Exceed the ever-increasing demand for seamless connectivity, customized solutions, different range of products and services with Engagely CX automation

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Want to know how IVR Navigation Automation for Revenue Cycle Management can help your business?